COVID – 19 Update : A Message to our Guests

Warm greetings from Gunung Paradis,
          We hope and pray that you are safe, sound and healthy.

At Gunung Paradis, we care about the experience of every single guest and family member that enters our doors and our sole purpose, as always, is your health and safety.

In light of the impact and changes caused by the novel COVID-19 (Coronavirus), we want to ensure and reassure you that we are focused round-the-clock on the health and safety of all our guests, residents and employees, without compromising the high standards and quality of your experience, that you have come to know, love and expect in your every stay with us.

Considering the rapidly evolving COVID-19 (Coronavirus) situation, Gunung Paradis is taking standards for hygiene and cleanliness very seriously, as well as additional steps to ensure the safety of our guests and staff members.

Gunung Paradis has set-up procedures to follow the guidelines of the World Health Organization (WHO) and local health authorities. We are adopting all the published standard recommendations and following the authority’s regulations to reduce exposure to and transmission of a range of illnesses, which include hand and respiratory hygiene, and safe food, practices.

All our teams and staff members are adhering to the latest guidance and hygiene protocols, we assure you that they are well trained to handle situations that may occur at any of our hotels and we have confidence in their abilities.

We will continue to monitor the situation closely to ensure the safety of each one of you; we will keep updating this communication regularly. Booking your peaceful holiday with us is safe, with a flexible cancellation policy.

We are doing our utmost best to provide you with a very safe and healthy stay at Gunung Paradis amongst your family and loved ones.

Thank you so much for your comprehension and being so understanding for this situation, we seriously can’t wait to welcome you all again at our hotels.

Till then, please stay safe, stay home and keep social distance.

Sincerely,
Jack van den Berg
CEO of Gunung Paradis